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AI VISIBILITY REPORT

Listenlabs

Complete AI search performance analysis

30 prompts · 3 platforms · 90 responses

Mention Rate

12%
named in 11 of 90 answers
needs work

About Listenlabs

Listenlabs

Listenlabs

Listen Labs is an AI-powered customer research platform that helps teams conduct, analyze, and summarize interviews, then turn customer feedback into actionable insights faster than traditional research methods.

Category: AI customer research platformSegment: Customer insights teamsKey rival: Outset

Scorecard

Across all 90 AI answers

Visibility Score

6
0–100 · how often & how high you appear

Mention rate ÷ average rank (0–100). Higher when AI names you often and near the top.

Share of Voice

9.5%
your share vs competitors

Your share of the AI conversation, compared to competitors

Average Rank

#2.0
your position when you appear

Your typical position in AI recommendations

Visibility Distribution

Where you land across 90 answers — 30 prompts × 3 platforms

Top pick #1 · 4 runs
Recommended #2–3 · 6 runs
Mentioned #4+ · 1 run
Missing Not mentioned · 79 runs

Platform Performance

How your brand shows up on each AI platform — 30 prompts each

ChatGPT

3%
Avg rank #3.0

1/30 responses mention you

Google AI Overviews

13%
Avg rank #1.8

4/30 responses mention you

Perplexity

20%
Avg rank #2.0

6/30 responses mention you

Competitive
Landscape

How you compare against competitors
in AI visibility

9%YOUR SHARE
share of voice
Outset10.3%
Listen Labs9.5%
Conveo8.4%
Qualtrics8.0%
Maze7.8%
Perspective AI6.8%
UserTesting5.9%
Dovetail4.5%
Other38.7%

Prompt-Level Detail

Every prompt we ran, tagged by type, with who showed up alongside you

#1

What is the best AI customer research platform for an enterprise team that needs fast interview insights and stakeholder-ready summaries?

Type

Recommendations

Avg Rank

1st

Platforms

Competitors

UserTestingOutsetConveo
#2

What is the best AI research platform for global customer studies across multiple languages?

Type

Recommendations

Avg Rank

1st

Platforms

Competitors

QualtricsConveoOutset
#3

How do leading AI customer research platforms compare for running interviews, analyzing results, and generating insights in one workflow?

Type

Comparisons

Avg Rank

2nd

Platforms

Competitors

Great QuestionMazeUserTesting+3
#4

How do AI customer research tools compare on speed, depth of insights, and ease of use?

Type

Comparisons

Avg Rank

1st

Platforms

Competitors

MazeUserTestingOutset+1
#5

How do the best AI research platforms support both B2B and consumer interviews?

Type

Comparisons

Avg Rank

1st

Platforms

Competitors

OutsetConveo
#6

What is the best tool for conducting customer interviews with AI and summarizing the findings automatically?

Type

Buying intent

Avg Rank

2nd

Platforms

Competitors

Outset
#7

What is the best AI research software for agencies that need to deliver insights quickly?

Type

Recommendations

Avg Rank

4th

Platforms

Competitors

QualtricsOutsetConveo
#8

What features should I look for in an AI platform for qualitative customer interviews at scale?

Type

Educational

Avg Rank

—

Platforms

Competitors

Outset
#9

How can I reduce the time it takes to turn customer interviews into actionable insights?

Type

Problem-solving

Avg Rank

—

Platforms

Competitors

—
#10

How do AI research platforms handle participant recruitment, screening, and interview moderation?

Type

Educational

Avg Rank

—

Platforms

Competitors

ConveoMaze
#11

What are the main differences between an end-to-end research platform and a tool that only helps analyze interviews?

Type

Comparisons

Avg Rank

—

Platforms

Competitors

ConveoMaze
#12

How can a customer insights team run more interviews without hiring more researchers?

Type

Problem-solving

Avg Rank

—

Platforms

Competitors

—
#13

What is the fastest way to get qualitative feedback from customers before a product launch?

Type

Problem-solving

Avg Rank

—

Platforms

Competitors

UserTesting
#14

Which customer research software is best for brand teams that need perception tracking over time?

Type

Recommendations

Avg Rank

—

Platforms

Competitors

Qualtrics
#15

How do I choose an AI platform for concept testing and prototype testing?

Type

Buying intent

Avg Rank

—

Platforms

Competitors

OutsetMazeUserTesting+1
#16

What should I expect from a modern AI platform for usability testing?

Type

Educational

Avg Rank

—

Platforms

Competitors

Maze
#17

How can I turn open-ended customer feedback into structured themes and insights?

Type

Problem-solving

Avg Rank

—

Platforms

Competitors

—
#18

What is the best customer insights platform for marketing teams that need quick research turnaround?

Type

Recommendations

Avg Rank

—

Platforms

Competitors

QualtricsUserTestingConveo
#19

How can research teams avoid manual note-taking and synthesis after interviews?

Type

Problem-solving

Avg Rank

—

Platforms

Competitors

—
#20

What are the key tradeoffs between AI-moderated interviews and live human-moderated interviews?

Type

Comparisons

Avg Rank

—

Platforms

Competitors

—
#21

How do I evaluate whether an AI research tool is suitable for enterprise use?

Type

Buying intent

Avg Rank

—

Platforms

Competitors

—
#22

What is the best way to map the customer journey using interview data?

Type

Educational

Avg Rank

—

Platforms

Competitors

—
#23

How can I run multi-market segmentation research without slowing down the research cycle?

Type

Problem-solving

Avg Rank

—

Platforms

Competitors

—
#24

How do customer research platforms support brand perception studies across segments?

Type

Comparisons

Avg Rank

—

Platforms

Competitors

—
#25

How can an insights team keep research findings organized across multiple studies?

Type

Problem-solving

Avg Rank

—

Platforms

Competitors

—
#26

What are the best practices for designing a customer interview study with AI support?

Type

Educational

Avg Rank

—

Platforms

Competitors

—
#27

How do AI research tools help with reporting and creating stakeholder-ready deliverables?

Type

Educational

Avg Rank

—

Platforms

Competitors

—
#28

What is the best customer research platform for product managers who need fast validation?

Type

Recommendations

Avg Rank

—

Platforms

Competitors

UserTestingMazeGreat Question
#29

How can I compare customer research tools for enterprise compliance and governance needs?

Type

Comparisons

Avg Rank

—

Platforms

Competitors

QualtricsConveoUserTesting
#30

What kind of questions should I ask before buying an AI interview platform?

Type

Buying intent

Avg Rank

—

Platforms

Competitors

—

Citation Ecosystem

Understanding where AI models source information about your brand

Citation Breakdowncitations by source type
63%Third Party
Owned 21%
Competitor 16%
Third Party 63%
Not Cited 0%
Top Domainsthe sources AI cites most
youtube.com48
getperspective.ai46
listenlabs.ai42
reddit.com34
conveo.ai33