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AI VISIBILITY REPORT

Listenlabs

Complete AI search performance analysis

30 prompts · 3 platforms · 90 responses

Mention Rate

12%
named in 11 of 90 answers
needs work

About Listenlabs

Listenlabs

Listenlabs

Listen Labs is an AI-powered customer research platform that helps teams conduct, analyze, and summarize interviews, then turn customer feedback into actionable insights faster than traditional research methods.

Category: AI customer research platformSegment: Customer insights teamsKey rival: Outset

Scorecard

Across all 90 AI answers

Visibility Score

6
0–100 · how often & how high you appear

Mention rate ÷ average rank (0–100). Higher when AI names you often and near the top.

Share of Voice

9.5%
your share vs competitors

Your share of the AI conversation, compared to competitors

Average Rank

#2.0
your position when you appear

Your typical position in AI recommendations

Visibility Distribution

Where you land across 90 answers — 30 prompts × 3 platforms

Top pick #1 · 4 runs
Recommended #2–3 · 6 runs
Mentioned #4+ · 1 run
Missing Not mentioned · 79 runs

Platform Performance

How your brand shows up on each AI platform — 30 prompts each

ChatGPT

3%
Avg rank #3.0

1/30 responses mention you

Google Overview

13%
Avg rank #1.8

4/30 responses mention you

Perplexity

20%
Avg rank #2.0

6/30 responses mention you

Competitive
Landscape

How you compare against competitors
in AI visibility

9%YOUR SHARE
share of voice
Outset10.3%
Listen Labs9.5%
Conveo8.4%
Qualtrics8.0%
Maze7.8%
Perspective AI6.8%
UserTesting5.9%
Dovetail4.5%
Other38.7%

Prompt-Level Detail

Every prompt we ran, tagged by type, with who showed up alongside you

#1

What is the best AI customer research platform for an enterprise team that needs fast interview insights and stakeholder-ready summaries?

Type

Recommendations

Avg Rank

1st

Platforms

Competitors

UserTestingOutsetConveo
#2

What is the best AI research platform for global customer studies across multiple languages?

Type

Recommendations

Avg Rank

1st

Platforms

Competitors

QualtricsConveoOutset
#3

How do leading AI customer research platforms compare for running interviews, analyzing results, and generating insights in one workflow?

Type

Comparisons

Avg Rank

2nd

Platforms

Competitors

Great QuestionMazeUserTesting+3
#4

How do AI customer research tools compare on speed, depth of insights, and ease of use?

Type

Comparisons

Avg Rank

1st

Platforms

Competitors

MazeUserTestingOutset+1
#5

How do the best AI research platforms support both B2B and consumer interviews?

Type

Comparisons

Avg Rank

1st

Platforms

Competitors

OutsetConveo
#6

What is the best tool for conducting customer interviews with AI and summarizing the findings automatically?

Type

Buying intent

Avg Rank

2nd

Platforms

Competitors

Outset
#7

What is the best AI research software for agencies that need to deliver insights quickly?

Type

Recommendations

Avg Rank

4th

Platforms

Competitors

QualtricsOutsetConveo
#8

What features should I look for in an AI platform for qualitative customer interviews at scale?

Type

Educational

Avg Rank

Platforms

Competitors

Outset
#9

How can I reduce the time it takes to turn customer interviews into actionable insights?

Type

Problem-solving

Avg Rank

Platforms

Competitors

#10

How do AI research platforms handle participant recruitment, screening, and interview moderation?

Type

Educational

Avg Rank

Platforms

Competitors

ConveoMaze
#11

What are the main differences between an end-to-end research platform and a tool that only helps analyze interviews?

Type

Comparisons

Avg Rank

Platforms

Competitors

ConveoMaze
#12

How can a customer insights team run more interviews without hiring more researchers?

Type

Problem-solving

Avg Rank

Platforms

Competitors

#13

What is the fastest way to get qualitative feedback from customers before a product launch?

Type

Problem-solving

Avg Rank

Platforms

Competitors

UserTesting
#14

Which customer research software is best for brand teams that need perception tracking over time?

Type

Recommendations

Avg Rank

Platforms

Competitors

Qualtrics
#15

How do I choose an AI platform for concept testing and prototype testing?

Type

Buying intent

Avg Rank

Platforms

Competitors

OutsetMazeUserTesting+1
#16

What should I expect from a modern AI platform for usability testing?

Type

Educational

Avg Rank

Platforms

Competitors

Maze
#17

How can I turn open-ended customer feedback into structured themes and insights?

Type

Problem-solving

Avg Rank

Platforms

Competitors

#18

What is the best customer insights platform for marketing teams that need quick research turnaround?

Type

Recommendations

Avg Rank

Platforms

Competitors

QualtricsUserTestingConveo
#19

How can research teams avoid manual note-taking and synthesis after interviews?

Type

Problem-solving

Avg Rank

Platforms

Competitors

#20

What are the key tradeoffs between AI-moderated interviews and live human-moderated interviews?

Type

Comparisons

Avg Rank

Platforms

Competitors

#21

How do I evaluate whether an AI research tool is suitable for enterprise use?

Type

Buying intent

Avg Rank

Platforms

Competitors

#22

What is the best way to map the customer journey using interview data?

Type

Educational

Avg Rank

Platforms

Competitors

#23

How can I run multi-market segmentation research without slowing down the research cycle?

Type

Problem-solving

Avg Rank

Platforms

Competitors

#24

How do customer research platforms support brand perception studies across segments?

Type

Comparisons

Avg Rank

Platforms

Competitors

#25

How can an insights team keep research findings organized across multiple studies?

Type

Problem-solving

Avg Rank

Platforms

Competitors

#26

What are the best practices for designing a customer interview study with AI support?

Type

Educational

Avg Rank

Platforms

Competitors

#27

How do AI research tools help with reporting and creating stakeholder-ready deliverables?

Type

Educational

Avg Rank

Platforms

Competitors

#28

What is the best customer research platform for product managers who need fast validation?

Type

Recommendations

Avg Rank

Platforms

Competitors

UserTestingMazeGreat Question
#29

How can I compare customer research tools for enterprise compliance and governance needs?

Type

Comparisons

Avg Rank

Platforms

Competitors

QualtricsConveoUserTesting
#30

What kind of questions should I ask before buying an AI interview platform?

Type

Buying intent

Avg Rank

Platforms

Competitors

Citation Ecosystem

Understanding where AI models source information about your brand

Citation Breakdowncitations by source type
63%Third Party
Owned 21%
Competitor 16%
Third Party 63%
Not Cited 0%
Top Domainsthe sources AI cites most
youtube.com48
getperspective.ai46
listenlabs.ai42
reddit.com34
conveo.ai33